Refund & Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return or refund under the following conditions:
Eligibility
Items must be returned within 30 days of receipt.
Items must be in original condition, unused, and with original packaging.
Process
Contact our support team at support@perlecharmante.com with your order number.
We will provide instructions for returning the product.
Once the item is received and inspected, your refund will be issued to your original payment method (PayPal).
Exclusions
We do not accept returns for products that are used, damaged by the customer, or missing original packaging.
Refund Timeline
Refunds are typically processed within 7 business days after receiving your return.